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      Mercari

      Engaged employer

      Mercari reviews

      Pretty alright - CX Supervisor Mercari Employee Review

      3.0
      4 Oct 2022
      Cx supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great benefits - Fair scheduling options

      Cons

      - Management was a little all over the place - No room for collaboration between departments - HR was not up to my standards of what I've experienced in the past

      Explore other reviews about Mercari

      5.0
      15 Apr 2024
      User experience researcher
      Recommend
      CEO approval
      Business outlook

      Pros

      Great direct management, team culture, growth opportunities. great worklife balance. The people are what makes this work so enjoyable.

      Cons

      The larger japanese company is the boss after all. US team switches up working structure & company priorities & strategies very frequently based on direction from japan team.

      4.0
      18 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, and a majority of coworkers from various departments are fantastic and creative.

      Cons

      Multiple directors have major egos and very little respect for those under them in the org.

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