anonomous - Customer Service Representative Merchant Processing Company Employee Review

Great owner. Extemely knowledgeable, gracious, generous and understanding

Small company. Limited in scope

They will hire just about anyone they feel will write them new business. If you are desperate for a job and good at sales and not too worried about being completely upfront and honest to future prospects than this is the position for you.

Appointments are not twice confirmed as my former corporate manager admitted to me after I had been driving to several of their "appointments" and been rejected and even one time was told I was harrasing them. Started off well selling 20% of my appointments until I found out how deceptive the company is. Appointments most of the time are leads that portrayed to be appointments and they are not honest with prospective customers, and keep the sales rep in the dark on how merchant accounts work to portray they are an honest company. If you call them on their changing stories or lack of honesty they will once again change their story. A company setup on a terrible paradigm that cares mostly about sales and does not focus on retaining customers.