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      MetLife

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      MetLife reviews

      More with Less - Client Service Consultant MetLife Employee Review

      2.0
      15 Aug 2016
      Client service consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive compensation. At face value the company pays well but it could be a lot better. Freedom. In this position you will not have someone hounding you about time at your desk. It definitely is a plus.

      Cons

      Case loads are overwhelming. this department needs to hire more qualified individuals. It seems like the company is trying to do more with less. This just makes the day to day harder to handle. Work life balance is a joke.

      avatar
      MetLife Response
      9y
      We appreciate your feedback and are sorry to hear you are feeling overwhelmed. We recommend exploring the MyLearning Portal, which offers employees a vast and diverse curriculum to support their professional growth and development. These resources can help you better navigate your workload.

      Explore other reviews about MetLife

      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      9 Jun 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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