Not recommended - Applications Support Engineer MetLife Employee Review

2.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

People we work with When allowed generally staff get along and do there best Learn a lot about older technologies We all try to help each other in difficult technology areas.

Cons

Job is sold as innovative and embracing new methodologies but haven't seen that. We work on a lot of old AS400 and Cobol. Even the teams developing new things, do more generic than being able to get there skills out there. No desire to want to move forward. The company surveys are bad every year and the executives don't seem to want to change anything, they don't see it as there issues, a desire to want to push it down making the directors busier and they all seem stressed. I've heard that not to rock the boat or go to HR about complaints as this isn't wanted and you get asked not to speakout. We are all encouraged to fit a mould of personality so as not to be noticed for being different. No one is sure why directors have left and now all female leadership has gone, HR informed su when asked why they left, women sometimes choose family and children over careers. This wasn't received well as I don't think that was the plan for either of them, but I don't know them well. We lost the leaders that were hard but fair on us. They took the time out to also talk to us and try to help us succeed but they expected us to deliver. I don't believe there is much opportunity for career progression here our job is keep the lights on.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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