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      MetLife

      Engaged employer

      MetLife reviews

      Good Company - Anonymous employee MetLife Employee Review

      4.0
      2 May 2010
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Alternative Work Arrangement is provided. Work hour is flexible as long as you meet 40+ hours per week. Pay and benefit is good.

      Cons

      Recently, MetLIfe has been offshoring the IT work to out of the states. As a result, you don't have enough full time co-workers who can fully function for assignments. The offshore has limited knowledge in the project and difficult to communicate with for both my team and the customers. Therefore, you end up helping the offshore, if the offshore doesn't function well. You spend a lot of administrative and unnecessary work versus the actual IT work.

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      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      9 Jun 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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