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      MetLife

      Engaged employer

      MetLife reviews

      Disappointing. - Anonymous employee MetLife Employee Review

      2.0
      27 Dec 2010
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ML has an extensive telecommuting program for many positions. It has good benefits and appears to be a solid company.

      Cons

      Management has unrealistic expectations of their workers, an incredibly heavy volume of work, impossible goals to meet, inability to get time off, no ability to move to other positions. Software system being utilized was designed for a different application and does not apply to case management.

      Explore other reviews about MetLife

      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      9 Jun 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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