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      MetLife

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      MetLife reviews

      A good place to call home - Customer Service Representative MetLife Employee Review

      4.0
      25 Jun 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance, benefits, opportunities

      Cons

      Politics is usually involved even when they say it’s not. It’s all about who you know. Very, very political here.

      Explore other reviews about MetLife

      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      2 Jun 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of benefits and warm culture

      Cons

      Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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