MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Associate Director - Associate Director MetroPlusHealth Employee Review

4.0

5 Mar 2018

Associate director

Recommend

CEO approval

Business outlook

Pros

Great staff who want to do the what is right and what is best for the company. The benefits are well known and are definitely an advantage. The culture is definitely trying to change for the better. That takes time and complete buy in from all levels of management. In the division I work in (IT) we are working diligently on creating a positive atmosphere by creating repeatable processes, fostering inclusion and growth.

Cons

As in many organizations, there are areas of improvement. Some of which are realistic and others, based on the fact that we are a city organization, will be difficult to implement. One of the recurring things that needs to be reviewed is the work from home policy(or lack of one). With the ever changing landscape of the health care market, one is the ability and the flexibility to work remotely (at least on occasion) Many employees stay due to the benefits, but we also need to consider a structure to maintain our assets with a different financial incentive program.

MetroPlusHealth Response

Thank you so much for your valuable feedback. With technologies’ further integration into the healthcare realm, it can sometimes be challenging to keep up with the various changes and/or opportunities it brings. We will take your feedback into consideration as we continue to assess our systems and policies to better meet today’s technological standards. If there’s anything else you’d like to share with us, don’t hesitate to send your feedback directly with the MetroPlus team. You can email us at employee.engagement@metroplus.org.

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5.0

3 Mar 2026

Sales representative

Recommend

CEO approval

Business outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

MetroPlusHealth Response

1mo

Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth reviews MetroPlusHealth Associate Director reviews MetroPlusHealth review

MetroPlusHealth

Associate Director - Associate Director MetroPlusHealth Employee Review

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