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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Toxic Environment - Anonymous employee MetroPlusHealth Employee Review

      1.0
      23 Mar 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      City benefits but there are better options elsewhere

      Cons

      I usually don't leave reviews but decided to leave one here to warn others of joining this organization. Many other companies offer to work remotely a few days per week ,better pay, and value their employee's. Horrible work environment. Management is very unprofessional and treat employees as if we are worthless. Unprofessional co-workers and a very high turn over. It is no worth it.

      avatar
      MetroPlusHealth Response
      7y
      Thank you for taking the time to express your concerns. Our management team is committed to acting as respectful leaders who encourage employees to thrive in their work, and I apologize if we have missed the mark during your time with us thus far. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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