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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Great benefits, leadership striving to change culture - Director MetroPlusHealth Employee Review

      5.0
      12 Nov 2019
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      The newly appointed CEO is evaluating the entire organization and implementing changes to better benefit members and employees. Quality of care to our members is at the forefront. There is also a genuine effort to process improve and hold people accountable. The organization offers great benefits, including, a no-cost health plan for employees, access to perks for city employees, etc. The individuals at the organization truly do care about making a difference in the lives of New Yorkers and helping those who are the most vulnerable

      Cons

      As is true for any government agency, there is red tape, however, several resources are available to help navigate all of that.

      avatar
      MetroPlusHealth Response
      6y
      Thanks for the review -- we’re glad to hear that you enjoy working with us! We appreciate the hard work you have done over the past five years! Feedback from employees like you helps us grow and improve the company for everyone. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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