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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Great experience but awful management - Retention Specialist MetroPlusHealth Employee Review

      3.0
      2 Dec 2014
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, Benefits, Benefits...also good experience in the industry

      Cons

      Office Culture is TERRIBLE...it's all about who likes you or who you are related to in order to get a "promotion" in which you have to apply via intranet and hope you get an interview. Promotions are non-existent, don't expect a raise, no bonus or insentive programs and ghetto coworkers.

      avatar
      MetroPlusHealth Response
      8y
      Thank you for taking the time to express your concerns. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s important to us to foster a workplace that is positive and productive for everyone. If you have time, we would love to hear more about your experience and any ways in which you think we could improve the culture for all employees. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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