Secretive And Mindless Management - Anonymous employee MetroPlusHealth Employee Review

1.0
18 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The health benefits are good

Cons

If you're Black American or Dominican you've found the right place. The employees are so unprofessional, the women come everyday dressed in street walker casual attire. Of course management doesn't fall behind in their lack of professionalism, instead of focusing on the present task they're more focused on covering themselves and throwing the employees under the bus. . As far as upper management or should I say "Crack Dealers in Suits", sadly I make this comparison because they bring the street and poor upbringing to the job. These so called professionals have been slowly destroying the morale. The company is a three ring circus of cloak and dagger. Management is slithery, secretive, and vindictive with a twist of favoritism . This the most unsavory environment I have ever worked in, if I could give this company no stars I would.

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MetroPlusHealth Response
8y
Thank you for taking the time to leave us a review. Responding to employees’ concerns and thoughts should absolutely be a top priority for a manager. We are sorry to learn that your experience with fellow employees and managers has been less than positive for you! It’s very essential that we foster a workplace that is positive and productive for everyone. If you the have time, we would like to hear more details about your experience and any ways in which you think we could improve the work environment for all employees. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Thank you.

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5.0
13 Nov 2025
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Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

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MetroPlusHealth Response
1mo
Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
4.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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MetroPlusHealth Response
1w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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