MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Analyst - Anonymous employee MetroPlusHealth Employee Review

1.0

22 Oct 2015

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Benefits & holidays. Casual dress Fridays. Relaxed atmosphere.

Cons

Too many toxic ideas are allowed to flourish within the company and maintain a strong foothold which sets the company back. There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position. The departments have almost no communication with each other and like to point the finger at the other department for issues. Micromanagement is a huge problem at the company which doesn't allow departments to properly assess their own issues. Also nepotism is prevalent in the company even though the "rules" state against such practice, these rules aren't adhered to

MetroPlusHealth Response

Thank you for leaving us this valuable feedback. We are so sorry to hear that you didn’t have an enjoyable experience working with us. Every day we work to improve transparency throughout the company, and receiving feedback from employees like you helps us to grow and change for the better. You already provided details about your experiences in this review, but, if there’s anything additional you would like to say please don’t hesitate to do so. You may email employee.engagement@metroplus.org and we will have someone reply to your message shortly. Best regards.

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth

Analyst - Anonymous employee MetroPlusHealth Employee Review

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