Rewarding job with wonderful management - Customer Care Metronet Employee Review

5.0
5 Aug 2022
Recommend
CEO approval
Business outlook

Pros

I love this job mostly because of the great team I work on and I feel appreciated. Most customers are happy customers and love the service

Cons

Mad customers take their anger out on you, there is some lack of communication between departments

Explore other reviews about Metronet

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with, great products to sell. I get all the support I need in my department. I hope I can retire here some day.

Cons

Some departments appear to have leadership challenges, thankfully not mine.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great family environment, and good about adding credits to cx acct

Cons

Lack of information about merger fiber

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