Positive changes are happening, but slowly as company grows - Customer Support Specialist Mews Employee Review

The best corporate experience I’ve ever had. People are easy to engage with, you’re always able to go to anyone in the business for questions or requests, and there is a lot of opportunity for immense visibility (in a good way!). It’s a rare experience to feel so critical, valued, and individualized in a company and I have felt that every day over the last year. Truly a wonderful company with some really great people.

Can be really fast paced at times, you have to be willing to be self sufficient and a good getter mentality to handle ambiguous circumstances at times. With time zone challenges, you also have to be adaptable and quick for certain requests.

The people are great but upper management not so great. Pay and benefits

Inconsistent Training Unrealistic goals and expectations Ambiguous workflows Too many processes and useless meetings Platform Limitations especially billing and groups, it shouldn't be that complicated to split a bill guys! Work life balance Too many performance reviews, one a year is enough Crazy back log like insane