The Microcenter Stigma and how its true - Knowledge Advisor Micro Center Employee Review

1.0
1 Mar 2017
Recommend
CEO approval
Business outlook

Pros

They used to work with your schedule know not really

Cons

Terrible, and to be more specific they were terrible in the following ways. First in the interview they mention that you will make from 13-15 dollars and sometimes up to 20 dollars an hour but the way it works for sales associates is that you get paid 4 dollars an hour plus commission not only that but you are not just a sales associate you are also a warehouse associate( break down truck ) and a merchandiser( put the truck on the shelves in the appropriate manner) and they don't mention the last two, as well as maintaining a particular set of aisles up to par with their merchandising code, but must also assist customers and provide "Prompt and courteous service". Not only that but the decline in associates during shifts makes it almost impossible to make sure everyone is being assisted especially when you have one associate with 5 people waiting for help ( which happened often). Now when trying to move up their "criteria" is that your AOR(area of responsibility) must be 100%, you must also have a service plan percentage at or exceeding the departmental goal, and then the normal attendance and performance requirements, and etc. Where the etc is pretty much anything else they can think of. I worked there for 1-5 years(not stating the specific amount for obvious reasons) and i moved up once to a department i did not want to go to because it was not my first choice but they told me that there was no openings where I wanted to go and then 1mo later they hire someone for the department I wanted to go to. So just to forewarn people that is their idea of "opportunity for advancement" and just to add on to this I had knowledge to able to sell in either department even the associates in my first choice wanted me there. Lastly when informing management of effective ways to increase employee count in the respective department I was a part of I was met with the following response "I did not know I had to hire people" from my supervisor and when I informed my supervisor that hiring externally for the respective department was not effective due to the nature of the products sold in the department and that promoting those that want to learn would be better and easier to train, but that didn't happen. So in summary the job is not what other sales jobs are if you want experience in sales this is not a good fit if you want experience in sales/merchandising/warehouse then this is for you.

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Micro Center Response
9y
Please contact me at 614-850-3000 as I'd like to learn more about your experience at our North Jersey store. Thanks, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
2w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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