Great store, fun and friendly environment to work in. Employee purchase makes for a geek in a candy store. - Customer Service Representative Micro Center Employee Review

5.0
7 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Great environment and friendly employees. While the hourly positions don't pay much above minimum wage, if you frequent electronic stores the employee purchase savings will more than make up for it. Even as an hourly associate, you have potential to raise your income through commission on service plans and warranties. Scheduling is very flexible. They prefer to hire internally, so there are always opportunities to move to another position within the retail store. There is also an employee referral program that translates into a nice pay bonus if your referral lasts 90 days. There were frequent events to boost employee moral, including picnics, raffles, and game nights where gaming consoles were hooked up to some of the best TVs on display. The company in general is definitely doing something right. Though they are currently a small chain, new stores are being opened every year while competitors shut down in spades. There is an excellent selection of products, and the prices are some of the best in the industry. Many computer components are actively priced to beat online retailers, and I can't count the number of occasions that a customer told me they were there after being dissatisfied by Fry's or Best Buy, or that Micro Center was even RECOMMENDED by one of their employees.

Cons

Again, hourly pay isn't the best but there are opportunities to improve it. My biggest con is how much of my income I spent buying new toys at the employee discount. As a tech-geek, I was definitely a kid in a candy store.

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
2w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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