Pros
You can make some extra money if you don't mind working all the time. Overtime is available, because there aren't enough employees left to get the job done.
Cons
- Quality doesn't matter, just volume and turn around time, and the constant badgering is stressful. - There is a culture of disrespect, bullying and harassment. There are always HR complaints that will lead nowhere. - You will sign and mass produce thousands of legal documents as fast as possible, and be told that everyone else is better and faster than you are. They will pester you with unrealistic turn around times, and they will track how many documents that you complete each day, and you are constantly compared to everyone else. - There is a lot of controlling and micromanaging that isn't useful or needed. - You are told not to give any negative or neutral remarks or ratings on the satisfaction surveys, and you are told to create ingenuine "High fives" to coworkers so that they can use them as propaganda to falsely prove how happy and satisfied their employees are. -Your questions are reviewed for the quarterly Zoom meetings so that they can choose what questions that they can be asked. The exact same questions are asked each quarter, and are never answered satisfactorily.
