Special place. Special people. Brilliant leadership who will get the bests out of you. - Technology Advisor Miles IT Employee Review

5.0
13 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Miles Technologies is not the first IT company I’ve worked for, but it will be the last. I love it at Miles and I plan on retiring from here. Miles sets you up to succeed at work and in life. The leadership team cares about everyone here and invests heavily in their success. There is always a class or seminar going on at Miles University and every employee meets with their manager on a regular basis to review their career planning paths and professional development goals. Additionally, Miles is the most well run organization I’ve ever worked for. There is a process for everything, but here the processes don’t bog you down; they enable productivity and enhance efficiency. If you buy into the system you’ll be successful here. After I reviewed Miles’ core values during the interview process I knew this place was special and that I wanted to be here. Three (almost four) years later I consider working at Miles the best professional decision I’ve ever made.

Cons

There aren't any. You always face challenges but no more here than anywhere. The difference here is if you need help you'll get it.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
6d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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