Good Knowledge - Customer Service Associate Miltenyi Biotec Employee Review

Generous 401K, PTO, and other benefit. Good work environment.

The pathway of promotion is not clear.

Work is simple and subsidize lunches

QC Micro management is grossly incompetent. Management doesn't accept any accountability and is always playing the blame game, pushing all the blame to their subordinates. They lack any technical skills whatsoever. How are they the head of the department but can't make any technical decision. Everything has to go through a consultant in which the company pays thousands of dollars to. Maybe the company can save money if they just stop spending money on a consultant and actually hire a manager who knows what they are doing. Management has the weakest ego of all time. Don't even think about questioning them or respectfully challenging them on how things are done. Management is threatened by anyone who is competent due to their own insecurity. Anyone who even had a shred of competency is pushed out. Management loves to dumb down every single procedure and greatly discourages any change that would make life easier because they are clearly not bright enough to be able to justify the changes. Due to their own lack of knowledge, there is no development at all for their subordinates. Management has no respect for their team and thinks half of them are dumb. Half the team has no idea what they are doing. Hardly anyone even understands any of the assays that are ran. Don't even think about asking how an assay works because no one will be able to explain it. This is one of the worst teams I've ever been on. Half the team gossips and is passive aggressive, management included.