Pros
A truly beautiful business doing it’s best to do very important work without wearing people out or wearing spirits thin. This is not an easy task. Few businesses even commit to this. The work at MINDBODY can be very hard - but it's very important. Finding the balance takes time. Team makes it tolerable. To be clear this is a beautiful business and well worth the experience. MINDBODY has changed the world in immeasurable ways and still has a long way to go for the mission to be complete.
Cons
Strong empowering leadership is missing. Many people who are new to leadership and management have to go through ego development stages to find their solid secure leader self. Professional adults, who want to be treated as professional adults, don’t like going through a never ending maze of leadership ego stage development as under-supported inexperienced leader after under-supported inexperienced leader fails and is replaced by another in the same situation. Leadership is a lifelong endeavor. These folks are just at the beginning. Get them some support that helps them hold space for the greatness of that community to grow itself in. Help them turn into leaders that can lead a mission and change the world at every step of their careers. It’s available. MINDBODY hasn’t learned to hold the space for the community to lead itself. Top down leadership is experienced as force and causes fear and sickness while carefully guided community generating goals, accountability structures, and care would be experienced by community members as a community in action -changing the world together. It is hard to have the experience of being part of something bigger when the something bigger is vague and rarely acknowledged. Being a part of something bigger is something that is felt. It can’t be told to us… it is experienced. MINDBODY itself is not the something bigger to be a part of. The stunning world changing work that is getting done is the something bigger. Service itself is the something bigger. Eradicating illness with a structure for wellness is the something bigger. Decreasing healthcare costs by supporting wellness practices is the something bigger. Showing that a business can change the world is the something bigger - and it's crazy good to be a part of. It’s a felt thing though. Leaders acknowledge themselves regularly and don’t seem to express that they are completely dependent on the community’s willingness to perform. Force in the absence of willingness is very expensive. It requires layer upon layer of expensive “supervision”. It isn’t likely to fulfill on the greater mission. Cultivate willingness from the inside out. Reduce the number of layers and spend that money on building a community where minds and hearts are safe to find ways to complete the mission. “You can pay a person for their back and their hands but not their mind and their heart- those are volunteered”. What are the circumstances under which people will volunteer their minds and their hearts? Inexperienced biased insecure wrathful leaders hurt minds and hearts. Watching turnover of good people due to poor leadership hurts willing minds and hearts.