Pros
A great platform to take advantage of customers.. You are told to say that Sam's backs up the warranty on panels and service for 20 years. This is nowhere in writing and almost definitely false, but it will get sales if people believe it blindly.
Cons
Mint Solar is not a solar company. I would put them closer to a marketing firm because all installs are/were performed through outside companies. I was working for them in San Antonio until realizing how awful a process it is to go solar with them. 1. The price is high for a mid-range product. They call themselves "premium," "premier," etc., and yet they are using lower quality and foreign equipment. To be installed the customer needs to sign something that says they understand they should get at least (2) quotes from solar companies before signing a contract with anyone to get a good price*, and the Mint's instruction was you should not ever leave the house without a sale. They have a $1000 "discount" simply to reduce the ($4.00+) price per watt to accepted limits and make the customer feel a false sense of a good deal. 2. The management of installation and follow through on promises made during the sale (free energy efficiency package, Sam's gift card, etc.) is unforgivably slow and gets forgotten regularly. The amount of failures and shortcomings you have to try to justify to the customer is insane. As an unqualified installer for CPS Energy it's very *difficult* to get rebate money to the customer. Because of corporate incompetency nearly all products promised to the customer are severely delayed and service is of the lowest quality that could ever be considered acceptable. 3. Employees do not get paid Some of the sales people were owed over $10,000 when they quit and were forced to forfeit those commissions. We have been denied help with our pay on multiple separate occasions and there is a general lack of care for the worker, just as there is for the customer. 4. Borderline illegal practices Lies and everything else aside. This company is not a solar company. They have no way to install solar themselves and have no expertise in the area at all. It seems that their primary goal is to see how much money they can make before people catch on. To get around the fact that they are not on CPS Energy approved installer list, they will attempt to contract other companies to install their sales for them, a solution which can get said solar partner REMOVED from the installer list for misconduct. This is unacceptable and warrants immediate legal action.