Enjoyable - Front Office Assistant Miracle-Ear Employee Review

4.0
23 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Full time, I get to greet the patients and make sure their needs are meet. We get commission and hourly pay, which is a bonus. You can get overtime if you choose to stay later, and benefits such as insurance 401k, and life insurance are available.

Cons

Telemarketing to the same people, you don't really have options to move up in the company. No raises.

Explore other reviews about Miracle-Ear

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

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Miracle-Ear Response
7h
Thank you for sharing your experience. We’re glad to hear you feel supported by management and value the opportunity to make a meaningful impact in people’s lives. We also appreciate your feedback on career growth in the U.S.—we’re actively working to expand development pathways and create more opportunities across our teams.
2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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