Easy entry level position - Front Office Assistant Miracle-Ear Employee Review

1.0
8 Dec 2020
Recommend
CEO approval
Business outlook

Pros

It is good, short term, entry level position for someone with little office or medical experience. Medical, Dental, and Vision insurance after 90 days.

Cons

There is very little support from corporate for employees in local offices, along with a very passive aggressive attitude towards certain employees. Low hourly pay for FOAs, with the potential of a one dollar raise annually. The company has the feel of a MLM scheme, with questionable morals and ethics. The FOA's bonuses depend solely on the HCP's monthly sales. Those working in slower stores or with less motivated HPCs, will rarely see a bonus. Any down time was expected to be used cold calling any and all missed sales from the past.

Explore other reviews about Miracle-Ear

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

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Miracle-Ear Response
23h
Thank you for sharing your experience. We’re glad to hear you feel supported by management and value the opportunity to make a meaningful impact in people’s lives. We also appreciate your feedback on career growth in the U.S.—we’re actively working to expand development pathways and create more opportunities across our teams.
2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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