Good remote opportunity in tech - Brand Ambassador ModSquad Employee Review

3.0
23 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Some managers are great at fostering team spirit, and a healthy and fun work environment. Some would mentor and help give careful critique to employees. I experienced the atmosphere and position as, dependent on the manager. For those that were good, it was great. For those that weren’t, it was really a tough time.

Cons

There wasn’t much room for advancement. Sometimes the wrong people were put in management roles partially due to lack of involvement of higher managers. For those that are focused on developing tech skills, those were sometimes utilized. However, on the project I was involved, this was to a much lesser degree than I had hoped. The majority of the role was customer support.

Explore other reviews about ModSquad

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, at the time at least

Cons

The pay was basically dictated by region.

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