Q: What are the top reviewed jobs at Mohela?

Customer Service Representative (CSR) (18) , Student Loan Counselor (18) , Customer Service Representative (17) , Loan Servicing Specialist (11) , Loan Counselor (6) , Call Center Agent (3) , Customer Service (3) , Loan Processor (3) , Loan Specialist (3) , Call Center Representative (2) , Customer Advocacy Team Specialist (2) , Customer Advocate (2) , IT Analyst (2) , Loan Servicing (2) , Student Loan Debt Counselor (2)

Question 1

Does Mohela pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Mohela employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mohela. This rating has decreased by 5% over the last 12 months.

Question 2

How satisfied are employees working at Mohela?

Accepted Answer

28% of Mohela employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mohela 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at Mohela?

Accepted Answer

Customer Service Representative (CSR) (18), Student Loan Counselor (18), Customer Service Representative (17), Loan Servicing Specialist (11), Loan Counselor (6), Call Center Agent (3), Customer Service (3), Loan Processor (3), Loan Specialist (3), Call Center Representative (2), Customer Advocacy Team Specialist (2), Customer Advocate (2), IT Analyst (2), Loan Servicing (2), Student Loan Debt Counselor (2)

Question 4

What are the pros of working at Mohela according to real employee reviews?

Accepted Answer

"2. Entry level pay is good" ((in 25 reviews)); "Benefits are good and so is the MOHELA CARES program" ((in 24 reviews)); "Areas of opportunity; Pension; Tuition reimbursement" ((in 17 reviews)); "401k / Pension" ((in 10 reviews)); "People are willing to help you." ((in 8 reviews))

Question 5

What are the cons of working at Mohela according to real employee reviews?

Accepted Answer

"8. Management always seems frustrated and too busy to answer questions." ((in 20 reviews)); "Terrible training program." ((in 11 reviews)); "The CEO was absolutely the worst, but the board doesn't do anything about him." ((in 9 reviews)); "Some managers aren't in touch with employees." ((in 4 reviews)); "Upper management is afraid to do anything but follow." ((in 4 reviews))

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