Not sure what changed, but this is as toxic as culture gets - Anonymous employee MoonPay Employee Review

1.0
13 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The members of the team with their boots on the ground building the products are kind, hard working, motivated people. When setup for success, these are teams that can and will produce. You will also gain insights into the web3 field if that's something you want to dip your toes in.

Cons

As unbelievable as it may seem, all of the negative reviews are 100% factual. Leadership is struggling to figure out who we are and what is our silver bullet for staying alive in this industry. It's resulting in a lot of frantic decision-making. Throwing things at the wall to see what sticks. This is very normal for an early stage company. What is appalling is how management treats the builders of the company (product managers, designers, engineers, etc.) when their ideas don't stick. People are fired left and right, spoken down to, talked about to others, threatened, and more. The finger of blame is always pointed downstream rather than at themselves for being the ones steering the ship off the cliff. The only way to ever be praised, recognized, or even just appreciated is by being a member of the "in crowd". The yes men who work all day and night and do as they're told are the most liked. Once you're in the out crowd, your fate is sealed. There is zero sense of job security here and most people are so jaded by the culture that they're one foot out anyway (preparing to be fired for nothing or seeking out another job to escape working here).

Explore other reviews about MoonPay

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with friendly and super smart people who actually enjoy working together and push each other to be the best. Remote flexibility is real, and leadership trusts and expects you to deliver, giving you a lot of autonomy and ownership. From your first day you're able to take on meaningful which means growth is real and happens quickly. AI is also huge part of how we work and you're given all the latest tools to use and trusted to use it to do your best work in a way I haven't seen anywhere else.

Cons

Not necessarily a con, but the pace is very fast which means it is not for everyone. But if you like having ownership and driving real things forward this is the place to be.

2
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

MoonPay has brought together genuinely talented, down-to-earth people. The culture doesn't feel like your typical FinTech — it's collaborative and refreshing. On top of that, the office perks are solid: free lunches, breakfast and treats throughout the week, regular happy hours (including rooftop events), and community service opportunities. As it is still in the early stages of becoming a major company I can only imagine that the perks and office culture will only get better and better.

Cons

Pace is definitely something to highlight. Genuinely a "move fast and break things" mentality which can be hard for people who are used to a more structured, slower, casual pace. Trying to keep up and truly understanding the culture of MoonPay is the hardest part of working here. But I do think that working 1 year here can prepare you to work and thrive anywhere else. It's like a bootcaamp- it truly pushes you to your limit which in turn makes you a stronger professionally and sharper mentally. So if you're looking for innovation, the opportunity to voice ideas and make them a reality, and to push yourself to your limits you'll fit right in.

3
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