Reality of working 'with' Mopify - House Cleaner Mopify Employee Review

1.0
1 Feb 2019
Recommend
CEO approval
Business outlook

Pros

They have lots of work

Cons

Mopify misinforms its cleaners right from advertising, offering up to $21hr plus tips, yet right on the website they almost discourage customers from tipping. Most jobs pay $19 an hour it's only $21 if the Cleaner brings their own supplies, which Mopify charges the customer an extra $10 Per Visit. What this means is, unless the cleaner works 5 hours (the average clean is 3hrs) Mopify makes money off the cleaners supplies. When a higher hourly rate for an emergency job was offered, these are last minute, hard to find a cleaner offers, I had to actually ask for the extra money promised, each time. Mopify uses an online estimate tool which always underestimates jobs to the customer, then Mopify underestimates it again even more so to the Cleaner, making the Cleaner have to ask for more time. Without more than the automatic 15 extra minutes allowed, it makes it almost impossible to complete the Standard Clean. No Less than 5 times, I asked Mopify about the allotted times given to the Cleaner to do any particular tasks, ei: 30 min for a bathroom or 45 mins for the kitchen. Each time I was completely Ignored by Mopify. As a cleaner if something went wrong or I needed to contact the customer I was expected to talk/text to up 4 different representatives from support about 1 job, having to repeat the situation to each one, because they hadn't read file notes and they do not communicate amongst each other. They do have tons of work, but I found they are extremely disorganized, so make sure you have a small territory or they will have you in Kanata in the morning then off to Vanier in the afternoon, to go back to Kanata the next day. If you take the bus be careful they are big fans of sending you to locations where the travel time is equal to or greater then the actual clean time.

Explore other reviews about Mopify

1.0
4 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Pay isn't bad for a cleaner

Cons

They just don't have enough clients here in the States. No one will contact you in regards to previously mentioned. You can go weeks without getting a client. Clients can say virtually anything about you, it will result in a negative mark against you and they get a free cleaning out of it. So guess what the unscrupulous client is going to do?

3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

you pick where you want to work, you get your pay early.

Cons

only few shifts, you are lucky if you get up to 10 shifts in a week, they can cancel your shift at the last minute without explanation. the hours in a shift are short.

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