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      I really want to believe in this company... but they keep messing up - Operational Role Motive Employee Review

      2.0
      1 Apr 2020
      Operational role
      Recommend
      CEO approval
      Business outlook

      Pros

      Had good perks- lunch, snacks, nooks&pillows, ping pong table Good health insurance Nice office/location Filled with smart people that are doing their best.

      Cons

      The substance is the problem. 1. Communication. "Transparency" is a value, but rarely practiced. Leaders' calendars are hidden, few people know what is happening outside their vertical, leaders obfuscate about how the company is doing and then "transparently" tell us why they made decisions after the fact. 2. HR is a mess. They recently got a new CPO, but he hasn't been able to make much change. There is rarely follow-up from HR, I've seen and heard of investigations being stalled for months, gotten wrong information on employment laws or company policies, and quite frankly, I am scared of retaliation for this post. 3. Image-obsessed. Notice most of my "pros" are the superficial things because the company wants to "show" they care about people. They focus on awards and perks, but I and many of my colleagues did not feel valued as people. 4. Zero focus on professional development, company-wide. 5. Recent lay-offs and pay cuts make me skeptical about the growth potential here.

      avatar
      Motive Response
      6y
      Thanks for your feedback -you've given us a lot to look at here. We sincerely value this feedback and will use it to get better as a company. We are so sorry to hear that you don’t feel valued as a person at KeepTruckin. This is never the experience we want our employees to have. KeepTruckin policy specifically prohibits retaliation for bringing complaints or issues (including complaints about HR) to the attention of management - Glassdoor reviews included. We would like to learn more about the HR shortcomings you've experienced so we can remedy them. So that we can do this, we encourage you to reach out to opendoor@keeptruckin.com. Please note that our HR team strives to answer all employee questions quickly and accurately, and our HR team promptly investigates all complaints. We hope to hear from you soon.

      Explore other reviews about Motive

      5.0
      7 Jun 2026
      Sr engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong people and culture. Genuinely good colleagues, a collaborative environment, and a place where talented people want to do good work. After many years here, the quality of the people is the thing I'd point to first. Real mission and real product. The work matters — building technology that has a tangible safety impact in the physical world. That gives the work a sense of purpose that's hard to find elsewhere.

      Cons

      Leadership and organizational clarity could be stronger. As the company has grown, clearer direction, more consistent decision-making, and steadier organizational structure would help people do their best work. Uncertainty. Periods of structural and strategic change can create a sense of instability that's tiring over time, even for people who are otherwise very committed to the company.

      2.0
      8 Jun 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      -nice people you work with

      Cons

      - it’s a mess over there with a lot of layoffs and turnover. - they’ve taken away a lot of the incentives and bonuses promised in interviews

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