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      Mud Bay

      Engaged employer

      Mud Bay reviews

      It was good when they were family owned - Mudroom Technician Mud Bay Employee Review

      1.0
      18 Jun 2023
      Mudroom technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits, the dogs, some really good friends, discounts on some merchandise.

      Cons

      The amount of gossip, back stabbing, crap talking, and just plain pettiness and drama from management and HR. It’s a toxic environment behind the scenes and management pretends to care about their employees and their well being. They do everything they can to break you down and make you feel horrible about yourself. This company has become way to corporate and they only seem to care about making money and keeping the public happy and not their employees.

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      Mud Bay Response
      2y
      We’re very sorry to hear that that was your experience while working with Mud Bay. That is not the Mud Bay Experience that we strive to provide for our teams. We would like the opportunity to look further into this. Please reach out to us at HR@MudBay.com.

      Explore other reviews about Mud Bay

      5.0
      4 Jun 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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