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      Mud Bay

      Engaged employer

      Mud Bay reviews

      Mud bay is as clear as mud - Store Lead Mud Bay Employee Review

      1.0
      20 Oct 2023
      Store lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Working with pets, great store discount.

      Cons

      Constant drug abuse around location. Hours are not guaranteed which means benefits are not. I met a lot of people with a negative mindset who didn't want to be there. Constant call outs which puts pressure on team. Lack of information from executives. No job security. Laid off an entire team of delivery hours with little notice. As i was leaving, teams were to sign a form about hour reduction or full time but transfer to other stores without reimbursement and if you signed and got laid off, you wouldn't be able to get unemployment benefits. Also, tried to transfer to other stores. Was told I would have to resign and reapply. Not guaranteed.

      Explore other reviews about Mud Bay

      5.0
      4 Jun 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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