A really positive and fun environment! - Agent Support Coordinator NCD Employee Review

5.0
12 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Pros: - Friendly and helpful staff all around -WFH with in-office option as well for flexibility -PTO policy is great! -The team works hard to make sure everyone feels included and heard :) -Team has a very inclusive and diverse culture -Hours are from 8-5 CST, no weekends! -Opportunity to grow!

Cons

Cons: -There aren't any terrible things i've experienced, but I will say that if you are shy, this is definitely a great way to gain interpersonal skills as you'll get to meet and talk with many people!

Explore other reviews about NCD

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

From the CEO to the amazing trainers, leadership team, and even HR, I’ve honestly had a great experience with NCD. One thing that stood out to me from the beginning was how helpful and supportive everyone has been. The culture here feels different in a good way. People genuinely care about being good people, helping members the best they can, and encouraging each other to grow and succeed. Coming from other work from home companies, this was honestly a surprise because it made me realize, “this is how a company is supposed to feel.” Every job has stress at times, but what I appreciate is that NCD understands that supporting employees matters too. There’s a strong focus on encouraging one another, and I think that positive energy carries over into the way we speak with and care for our members. Another big plus is getting paid weekly and having a schedule that has made work-life balance easier to manage. Overall, I’m grateful for my experience and thankful to everyone at NCD who helps create the environment they do.

Cons

To be honest no cons really, in these jobs you will have the angry member once in a while but the next member will be amazing and share great stories. No cons it’s a business of people.

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I love working here! I feel appreciated, seen and heard. The leaders are always there to help without making you feel less than for asking questions. I look forward to being with this company for a long time..it is the BEST company I have ever worked for

Cons

none at all...not a single 1 i have come across yet

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