Pros
Met some good people in the past couple years. Benefits are decent, but I guess some NIC benefits don't go with each portal. Our office location within our city is great, paid parking, standing desks but its a cube farm. Not much else.
Cons
This isn't complaint review, but the problems I've seen over the past few years gotten much worse with the new Sr. management about a year ago. I guess experiences vary per NIC location but our Madison office is a mess. We hear Sr. Management preaching about "root cause," They are the root cause. Big time micromanagement, total lack of trust with employees, intimidation, definitely in the gray area with practices and sharing information to "partners", not transparent and truthful to employees and partners, Sr. managers throwing employees & middle managers under the bus to cover their own tail and middle managers have zero decision making authority. Everything has to be run through the top of the pyramid. You own the problem and will be penalized for problems, but Sr. management often creates the problems because they won't let people do their jobs and don't trust employees or partners. Big bureaucracy and hierarchy for an office of less than 40 staff. More managers were added. Almost 1/2 the staff are "managers" but they basically create documentation and follow poorly defined "process" that shift with the GM. Our portal is BIG on process and documenting to the point where it is crippling. Not agile like they pretend to be. There is more process than in a large corporation. There are some very negative and unprofessional people who have been there a long time, but they are protected by the Sr. management no matter what these negative employees seem to do to others. I see Sr managers have lots of closed door meetings, private calendar meetings, secrecy with partners and they are "documenting". One rule you learn right away, if you aren't at your desk, you aren't working. This is not a positive place to work and we are worried. There are many talented people who are on their way out because of the Sr. management, but Sr. management will just say they were bad apples anyway or they say things "every organization has problems".
