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NPC International

Is this your company?

Doesn't Care About People Who Actually do the Work - Shift Leader NPC International Employee Review

1.0
8 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Pizza Hut, depending on your store, can be a fun and rewarding environment to work in. My location is fun. That's about it.

Cons

Working as a shift manager who has been asked to start training for assistant manager... Starvation wages. I'm forced to work part-time as a cook and part-time as a shift manager. Most of my pay is minimum wage, even though I'm forced to do manager duties while clocked in on my cook code. Short staffing across the board: their idea to make the maximum amount of money possible is to short staff ever single store to have as little amount of people to get the job done as necessary. The TPLH system is running every single manager I know away from the company. Corporate bloat: while there may be 3-4 people working on a shift at a store in a single day, there's at least 4 people above them in corporate who want almost hourly updates of store performance. These people have become disconnected and don't actually know how hard it is to run the store and maintain every single crappy policy they put into place. Crappy software: our computers are still running Windows XP. They are bottom of the barrel machines that were manufactured in 2006. It's now 2015. Someone in our store makes a call to HelpDesk almost daily because of software crashes/machine breakage. Although others claimed they were, I was never payed for training (at home or on the job) and never received college credits for doing so. Breaks are entirely dependent on how busy the store is that day. You can't clock out to take a break if there's no one to fill your place. I have never once received a payed 10 minute break, which is required by Kentucky law; maybe I should report them? Crappy hours: since we're perpetually short staffed, some days I may be required to work 12 hours. Others, only 4. I am often called in on days off. Forget sick days: there's no one to fill your place. If you can't work, the store doesn't have a manager for the day.

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5.0
4 Apr 2026
Recommend
CEO approval
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Pros

Good culture to work in

Cons

Late hours for night help desk

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and flexible hours

Cons

Sometimes the work load can be overwhelming

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