10 Jan 2026
NSPCC Response
4moThank you for taking the time to share your feedback. I am pleased to hear that you valued the work and found it rewarding, and had a positive experience with your colleagues.
I also appreciate your feedback regarding the challenges you encountered, in relation to support, wellbeing and workload pressures, and challenges in taking leave. Your insights are valuable in helping us identify areas for improvement.
If you are willing, I would welcome the opportunity to hear more about your experience and any suggestions you may have for enhancing the support we provide to practitioners. Please feel free to contact me, Shaun Friel (Childline Director) at sfriel@nspcc.org.uk.
Thank you once again for your time and support.