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National General Insurance

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Proceed with caution - Claims Representative National General Insurance Employee Review

2.0
12 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Access to resources, location downtown, large bathroom mirrors, exposure to a wide variety of customers and ability to learn all areas of insurance. Kiss a** work extremely hard, keep a low profile and you can do well

Cons

Management, HR, Parking downtown, favoritism, and promises are made for advancement rarely occurs, because it is a "new" company. Changes are made constantly, communication between upper management and general population is horrible. Changes are told to you on the drop of a dime and each manager has a different view on how it is translated. Pay is a joke compared to other companies. The idea of a reward is a balloon or a glitter email. General morale is low because management is constantly dangling your job over your head.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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