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National General Insurance

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One Team, One Goal!! - Anonymous employee National General Insurance Employee Review

5.0
16 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been working in the CLE office going on 2 years now and from DAY ONE I felt welcomed by warm smiles, laughs and friendly faces. This company has the ability and desire to be #1 - when I moved across the country to become a part of my Nat Gen family, I did so because I wanted to be a part of this type of company! I believe my experience at National General is a postive one becuase I MAKE IT that! I like to work hard, have fun when it's possible and drive results!! For the employees that want to feel pride in earning their pay check, build relationships with one another and our customers and take pride in what they do all day, this is a phenomenal place to work. The people who love it here work hard everyday to maintain that - I feel a true ONE TEAM, ONE GOAL culture. I also know that if change needs to happen, I have the ability and right to ask for it and make it happen.

Cons

The cons at NAtional General are the same in any work place I have ever been - you always have people who are entitled, unhappy, complainers etc.. I don't see this as a con because I choose everyday to not allow these people to change my experience or get in the way of my goals! Is National General 100% efficient in everyway possible - no. Is National General getting closer everyday to being 100% - ABSOLUTELY! Biggest cons here are those who choose to stay and be unhappy and those who leave and come on this site to blame management and Nat Gen for being unsuccessful!

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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