GMACI Feedback - Call Center Manager National General Insurance Employee Review

Great work life balance and management is quite supportive.

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.