From a current agent - Sales Agent National General Insurance Employee Review

the company recently changed how a lot of things are done, the pay was restructured to pay us less, there's less room for sick days and call outs (up till this year you could call in 8 times throughout a year, now you get 2 days before getting dinged) and theres too much company restructuring happening so now half the managers don't know what the SOPs of the company are. mandated overtime at least a few days a year of full days