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National General Insurance

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Ridiculous workload - Bodily Injury Claims Adjuster National General Insurance Employee Review

3.0
4 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Pay is good and competitive with other companies. Work from home opportunities.

Cons

There is almost no training. They mailed me a book to study to get my adjusters license. No class, no training, just “read this book.” The workload is overwhelming. Tons of stress and pressure The file audits and constant threats of being written up or fired is awful. Every day I go to work and wonder if they will fire me, and I am a hard worker.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto Health benefits Work remotely Shift flexibility ( even though you have to bid the whole department for a specific shift or swap) Holiday Pay Pension after 3 years

Cons

Low insulting pay Extremely high call volumes Overwhelming workload with something new added every few weeks. High stress with no real relief Weak management and organizational structure Unattainable metrics and adherence systems Constant changing job requirements and expectations

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