Inappropriate workplace - Mandarin Customer Service Representative National Life Group Employee Review

2.0
25 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The fitness center and office location.

Cons

I was the only mandarin CSR for that one group, after the other two has left. I experienced constant racist remarks from the team I was in. Constantly bringing up the terms “ Asian girls are like-“ both in racist and an inappropriate manner. One coworker even messaged me and told me “ thought you quit like the other two”. Unfortunately I experienced bullying behavior from not just that one department I was in. They tried to spread rumors when I only focused on the job or the work I was doing. It’s also normal for the office politics to be directed to other new candidates.

Explore other reviews about National Life Group

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people, willing to teach

Cons

Sometimes unclear about work details, lots of extra projects

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National Life Group Response
4d
We appreciate your comment about the great people at National Life! If you're unclear about details or need help prioritizing your work, please connect with your team leader. They should be able to help provide clarity.
3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, nice people to work with but as a consultant I feel a bit on the "outside".

Cons

Every single person that is an Executive Vice President is a man with the only woman being the CEO's Executive Assistant. Clearly you can see there is a distinct "known" here at this company.

1
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National Life Group Response
4d
We recognize that diversity has historically been an issue in our industry. However, if you look at our corporate board, we're actively working to diversify and will continue to make sure we consider all aspects. We will always focus on adding the most qualified talent to all of our roles across the entire organization. If you would like to connect further regarding this, I would welcome the opportunity to talk. - Michael Veilleux, Chief People Officer
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