4.0
29 Dec 2015
Anonymous employee
Current employee
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
I currently work in customer service. A new director has been brought in that has made very positive and constructive changes that have impacted , in a very positive way, the growth of the company and the customer satisfaction. This includes changes within management, training , protocols/procedures & quality. Awesome benefits!
Cons
The current database along with some of the programs used are difficult to work with, however , management is aware and are currently taking the necessary steps to have this rectified.