Exciting place to work if you love tech and travel - Customer Success Manager Navan Employee Review

Best company I've ever worked for. Pay, learning and development, and growth opportunities are endless. Poor results will be called out (in a constructive way) leaders will work with you areas in need of improvement.

You have to WORK hard. There is no easy path to be successful. You cannot fake it to make it here.

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.