Horrendous Leadership, Toxic "Team" Culture, Low Pay - Account Executive Ncontracts Employee Review

1.0
26 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Offered remote work and decent benefits

Cons

My time at Ncontracts was far from what I had hoped for. As a salesperson, I struggled to succeed due to a lack of proper training and minimal product support. The software itself, while potentially valuable, was often difficult to sell because of its frequent bugs and limitations. This made it hard to build trust with clients, and I found myself constantly apologizing for the product’s shortcomings. The leadership team was distant and out of touch with the realities of the sales process. There was little to no communication, and my feedback, along with that of my colleagues, was rarely considered. The company's sales targets were unrealistic, with little support or guidance on how to achieve them. It felt like management was more interested in pushing numbers than in providing the tools or motivation necessary for success. The culture at Ncontracts was toxic, with high turnover and a competitive, often cutthroat atmosphere. There was no sense of camaraderie or teamwork — instead, it felt like everyone was left to fend for themselves. The lack of clear career advancement paths and opportunities for growth was another major downside. After a while, I began to feel stagnant, as there were no incentives for improving my skill set or advancing in the company. Unfortunately, my experience at Ncontracts was frustrating, and I wouldn't recommend it to others looking for a positive, supportive work environment.

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Ncontracts Response
1y
Thank you for sharing your perspective. We are genuinely sorry to hear that your experience did not align with your expectations. We’re proud of our best-in-class product, as demonstrated by our exceptional customer NPS score. With more than 20 sales reps on their way to President’s Club this year, it is no surprise that we have just completed our strongest sales year yet. Our incredibly engaged sales team, who participated in our recent culture survey at a rate of 98%, specifically highlighted their trust in management and acknowledged that they can see themselves remaining at Ncontracts in the coming years. They also commented about having high confidence in the senior leadership team. Another important point of view to share is that on Repvue.com (a sales-only review site), Ncontracts has a company rating of 86+%, which places us in the top 10% of companies rated. Our Sales Center of Excellence plays a key role in offering continuous training and comprehensive product knowledge to ensure smooth onboarding and ongoing development. Additionally, we host two 3-day, company-wide events each year that focus on skill-building, team bonding, and of course, fun! We continuously strive to provide our team with the resources and support they need to succeed. Our significant investments in tools and resources designed to make our BDRs and AEs more efficient and effective in their roles is a key part of our strategy. Thank you for sharing your feedback. We value input from all team members, past and present, as it helps us continue to grow and improve. We wish you success in finding a workplace that aligns with your goals and aspirations.

Explore other reviews about Ncontracts

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I joined this organization through an acquisition and genuinely wasn't certain what the path forward would look like. What followed has exceeded my expectations in every way imaginable. I have transitioned across functions, expanded my scope significantly, and grown from individual contributor to leading a team and owning an enterprise technology portfolio. To see this organization continue to grow and scale has been an absolute joy to watch and be a part of. When I first came to Ncontracts I did not understand the value that I brought to the team, or the value of the work I was doing. Over the next few years I understood that I was an asset to the company and that my contributions didn't go unnoticed. I have worn many hats since joining and am humbled that I can continue to grow, take on more responsibility, and be a trusted resource within the organization. I have been promoted, built programs and infrastructure from the ground up, and earned a seat at the table with senior leadership. The company did not hand me those opportunities -- but the culture here made them possible. What excites me most right now is the work we are doing at the intersection of technology, data, and go-to-market strategy. The tools and programs we are building today are genuinely innovative for our space and the impact is measurable and real. That kind of enthusiasm a decade in is not something I take for granted. This is an organization that rewards initiative. If you can identify a gap and present a thoughtful plan to address it, leadership will give you the space to execute. The industry is complex and genuinely interesting, which keeps the work from becoming routine. The people are talented and collaborative, and the cross-functional relationships here are real and productive.

Cons

The pace is fast and the ground shifts often. Priorities evolve, scope expands, and ambiguity is part of the job. If you need structure handed to you, this will be a difficult environment. If you can create your own structure and adapt quickly, you will have every opportunity to succeed here.

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, great culture, leadership that invests in people, talented co workers, a company that values your work/life/family balance. I’ve been with Ncontracts for four years, and it has been one of the best professional decisions I’ve made. I joined as a Business Development Representative and have since grown into an Account Executive role. Throughout that journey, I’ve been consistently supported by leaders and colleagues who genuinely care about employee development and success. The culture is collaborative, fast-paced, and centered around helping both employees and customers succeed. Leadership is approachable, transparent, and willing to invest in training and career growth. If you’re willing to work hard and take ownership of your career, there are real opportunities to advance. Ncontracts is committed to continuous improvement and listening to employee feedback. Would absolutely recommend Ncontracts to anyone looking for a company where they can grow and make an impact.

Cons

A fast-paced environment isn’t always for everyone; success requires initiative and self-motivation in a remote environment.

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Ncontracts Response
5d
Thank you for this, and for four years of hard work and commitment. Reviews like yours mean a great deal because they come from real experience over real time, not just a first impression. Watching someone grow from BDR to Account Executive is exactly what we hope to see when we invest in people, and it sounds like you have taken full ownership of that journey. That combination of personal initiative and genuine support from the people around you is what we work hard to build and protect. Your advice to keep investing in development and maintaining the culture is one we take to heart. It is not something that happens on its own, and reminders like this keep us focused on what matters most. Thank you for recommending us and for being such a meaningful part of what makes Ncontracts a great place to work and grow together.
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