Code of Values? Pfffffft. - Operations Neighborly® Employee Review

1.0
26 Jul 2019
Recommend
CEO approval
Business outlook

Pros

I had a full time job.

Cons

Too many chiefs, which then leads to too many layers of bureaucracy. You're given a project and then consistently micro-managed until it's not even your project anymore. And the code of values is a joke. It's merely an item on every meeting agenda, and $50 to memorize it is hysterical. It's only a franchise sales and advertising tactic. They're systematically dumbing down everything good in any of their brands for the sake of sameness and EBITA. EBITA, EBITA, EBITA. It doesn't matter what's good for the franchisees (although that's part of the COV), it only matters if it's good for them and PTN. PTN is supposedly how they vet and manage vendors, however, the 'rebate' the franchisees get is split with PTN. That means that in order to offer said rebate, the price has to go up. Franchisees aren't stupid. PTN is a profit center for Neighborly and that means they're profiting off the backs of their franchisees (aside from royalties). Nice, huh? Calling yourselves 'Employer of Choice' doesn't make it true. Neighborly tore apart our culture until we sat in our offices all day on video calls with people in the offices right next to us.

Explore other reviews about Neighborly®

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
3d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teams, cordial Executives and leadership

Cons

Expectations too high, micro managing, no long term vision, salary for hours worked horrible. No work life balance

1
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Neighborly® Response
3d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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