Fun and rewarding place to work - Anonymous employee NeoMam Studios Employee Review

5.0
20 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working at NeoMam due to the fact that it has has a small in-house team that are focused on creating the best work- there's always discussions and debates going on about how we can do something better, or try something new. You never feel like you can't bring an idea to the table. The whole team is involved in the growth of the company. We have hours dedicated to understanding where the business is going, and we all brainstorm ways on how we can help get there. We all have development goals that we work on every quarter, and weekly meetings to discuss things that are getting in our way. I love the fact that I have a clear area of responsibility, and I get to create my own path, whether it's something I want to learn, implement a new way of doing things or test a new content type, I have the freedom to 'give it a go'. I work with a great team that have been through a tight recruitment process, so everyone seems to really understand the business and are a good fit with the rest of the team, as well as been talented in their expert areas. NeoMam has some awesome clients who we work with over a longer period of time, so you really get to know them, which I really like. It's very much a partnership way of working rather than just doing what is asked. It feels like there's a high level of mutual respect between us and our clients.

Cons

It can be hard work, particularly as everyone is very much accountable for their own areas in the business. If you don't do the work, then no one else will, and it becomes very apparent. It's a good place for those who want it, but not good for those who are happy to coast. As a small team, if someone is having a bad day, it can effect the environment of the office. We do have a set of core values to live by, which really helps us work well with each other in the best way. We work closely with expert consultants and freelancers to get the best work done. In some ways this is really great, but it can also be tough managing workload if they are not always available.

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NeoMam Studios Response
8y
Thank you for taking the time to leave such a detailed review. We really appreciate your open mindedness around working on the business so thanks for sharing your ideas on how to grow our company further. We know this is not something that everyone would enjoy doing so it's great to have you on board as it is a very important part of NeoMam and our open book approach to running a business. Being a small team certainly comes with its challenges; as you mentioned one person's bad mood can spread quickly around the office. Since the time you left your review, we've moved to a fully flexible working structure where we all work remotely most of the time so I hope that helped in that sense. That being said, our value of just saying it is there to clean the air and get it out whenever one of us is not feeling quite right to avoid these uncomfortable feelings from brewing further and affecting the entire team. Hiring the right team has been our focus during 2017 so fingers crossed that will show as you get to work with new members of the NeoMam team!

Explore other reviews about NeoMam Studios

1.0
27 Dec 2021
Recommend
CEO approval
Business outlook

Pros

They pay on time, which is a rarity and much appreciated.

Cons

I had an extremely negative experience freelancing for Neomam. I'm convinced that the company purposely writes vague briefs to trick freelancers into doing extra work. As a result, compensation is low. If you decide to freelance here, know that you'll be asked to make unrealistic changes and additions to projects. To make matters worse, requested changes are often contradictory and sometimes not even possible.

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NeoMam Studios Response
3y
I appreciate you taking the time to leave this review. We need feedback to improve how we work. And I'm sorry you felt we were manipulating the briefs to get you to work extra and that your hard work wasn't compensated accordingly. It is not unusual for briefs to change when we are working on the production of the content as sometimes what we hoped we would do doesn't match up with what we can in fact do. This requires us to adjust briefs and make changes on the fly, but budgets get adjusted too when these changes get signed off to ensure any freelancer working on the project won't need to absorb extra work without extra pay. Since you left your review, we have improved our briefing process to ensure every step is thoroughly tested and planned out. We have also allocated extra days to the different briefing stages to give time to every team lead to add as many notes, examples and wireframes as needed, depending on the complexity of the project. In addition to this, we have also adjusted our budgets for freelance specialists, increasing the pay rate across the board. Lastly, we have ironed out the internal testing and feedback stage to avoid multiple rounds of feedback, and we have built a process to bring edits in-house in specific cases not to overload freelance specialists when the edits needed are too many. We wish you best of luck in the future.
5.0
5 Feb 2018
Recommend
CEO approval
Business outlook

Pros

I've been freelancing as a copywriter with NeoMam on and off since last summer, but more regularly since November when I was made redundant from my full-time job. It's no exaggeration to say that this work has changed my life and saved me from financial meltdown when hard times hit. I've been doing freelance work in my spare time for a couple of years and mostly been paid peanuts, whereas NeoMam's pay makes me feel like what I'm doing is actually valued. They always pay on time and I've never had any problems in this regard, which is equally rare in the freelancing world. The projects are always interesting concepts that I enjoy researching and writing about and I've learned a lot both about the subjects and the process of creating powerful and insightful infographics through this work. Best of all, everyone I've dealt with is lovely, helpful, constructive in their advice and it's a pleasure to be a part of their organisation.

Cons

The only thing I could consider a downside is that after my first piece last summer, there wasn't any other work for a few months, but that's the nature of freelance work, especially when you're a new member of the team and they're still working out what your strengths are. That's a downside to every freelance job, so not a reflection on NeoMam.

7
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NeoMam Studios Response
8y
Thank you for taking the time to share your experience and your feedback. I'm very happy to read that the work means so much to you, we are very lucky to have you on our team. We are working on a more transparent way of sharing upcoming projects with freelance team members to help us set realistic expectations in terms of workload. Thank you for bringing that to our attention. It's brilliant to learn that you have enjoyed learning about all the different topics you've had to researched over this past year! One of our values is that we are curious about what we don't know and this is another example of team members living those values on a regular basis. Thanks again for your feedback!
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