Awful - Customer Service Representative Nespresso Employee Review

1.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Nothing at all, cannot think of one thing.

Cons

Unprofessional to their employees and to their customers. Awful service. Left after 3 weeks

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Nespresso Response
6mo
Hello, Thank you for sharing your review with us. We’re truly sorry that your experience did not meet expectations. At Nespresso, our people are our top priority, and we constantly strive to foster a collaborative and respectful work culture, where everyone feels supported and cared for. Your feedback is much appreciated, and it will be shared with the responsible team. You are also always welcome to share more details with us so that we can address the concerns you raised. We wish you well in your new endeavors. Thank you.

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5.0
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2.0
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Cons

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Nespresso Response
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Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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