Horrible Work Environment - Anonymous employee Nespresso Employee Review

Hello - Thank you for your recent review. I appreciate you taking the time to provide your feedback. Our Nespresso Club and all of our employees pride ourselves on excellent customer service throughout all channels. You’re right, we offer incredible and well-rounded benefits, the coffee and machine allowance alone is extremely generous! Because Nespresso is growing at a steady and strong rate, not to mention several new retail locations opening soon, we have many excellent jobs currently posted. Numerous employees in different departments have recently been promoted, therefore, we are filling those roles and happy to offer beneficial career opportunities! Do you have facts regarding Nespresso’s global initiatives you would care to discuss with me? I am happy to hear your opinion or the summary you may have compiled. The US market is keenly supported by our headquarters and we must align with their goals and expertise, that is what makes Nespresso US and all of the markets, an outstanding global brand. If you feel there are internal corrections that could be evaluated, please contact me directly or feel free to call our confidential employee help-line at 888-424-2409. Thank you and regards, Guillaume Le Cunff