Love the company, but some issues here and there - Boutique Coffee Specialist Nespresso Employee Review

4.0
10 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Pay well for a retail job, quarterly bonuses, lots of extra perks. Amazing, family-like environment for the most part. Fun "coffee moments" etc.

Cons

Expectations are constantly shifting, communication can be lacking, little positive reinforcement/encouragement.

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Nespresso Response
5y
Hello Boutique Specialist, We are proud to offer a competitive package and excellent perks, and are very happy to hear you love the company! As the brand grows, demand for our services also increases. Therefore, we greatly appreciate our employees’ adaptability to company changes. However, I would suggest having a conversation with your manager to inform them of your expectation and communication concerns. Thank you for your feedback. All the Best, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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