Toxic work environment - Sales Associate Nespresso Employee Review

Dear Former Sales Associate, I want to start by saying, Nespresso is dedicated to providing an environment that engages and cares for employees. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in the wellbeing of our employees. I appreciate you taking the time to share your feedback after such a long tenure with Nespresso. I value your feedback and it saddens me to read you didn’t feel supported by your manager. There is always value in continually training and developing our people, particularly managers. At Nespresso we invest heavily in learning and development. We offer an abundance of trainings and re-trainings including content geared specifically to people leaders to manage effectively and empathetically. I take your feedback very seriously and have shared it with the HR and Retail teams. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America